Serious accident

What to do in case of a serious accident

• Gain an overview and evaluate your need for help.
• Secure the scene of the accident before any first aid is implemented.
• Call EMERGENCY SERVICES  113 or use the app “Hjelp 113” for contact with healthcare professionals. 
• Provide necessary first aid.
• Stay on site until ambulance or other trained personnel takes over.
• Alert personnel per plan of communication (see below)
• Always familiarize yourself with local instructions and contingency plans.
• No one leaves the scene of the incident until permission has been given by the general manager/chief of security.

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Plan of Communication

VICTIM/COLLEAGUE/PERSONNEL ON SITE

• In case of personal injury following an accident, the line manager must be notified as soon as possible, provided the injury allows this.
• If the victim is unable to report the incident, colleagues, witnesses, or other personnel on site must ensure notification to their immediate superior or department manager.

IMMEDIATE MANAGER

• Notify the CEO at once.
• Notify the head of department at once.
• Think safety first and prioritize going out to the scene of the accident.
• Aid victim in creating the Unwanted Event Report (RUH) in Simpli Better.
• If you need help, contact chief of security.
• Follow up with the injured party after the accident.
• When the victim cannot perform their normal duties, always, where possible, consider the possibility of alternative work tasks.

GENERAL MANAGER

• Notify Chief of Security Nordic Crane and Chief of Security Konsern.
• Notify and follow up with next-of-kin – evaluate necessities according to severity.
• Travel to the scene of an accident – assess its severity.
• Notify the Board of Directors
• Notify all employees after completed assessment in cooperation with the Chief of Security.
• Manage the media.
• Participate in follow-up meetings and contribute to internal investigations where this is carried out.

HEAD OF SECURITY NORDIC CRANE

• Contact the victim as soon as possible once circumstances permit.
• Contact the general manager.
• If necessary, travel to the scene of the accident.
• Contact the Labor Inspection Authority and the police when the accident requires this.
• Contact the Chief of Security Konsern.
• Inform the employee safety delegates.
• Gather information and data about the accident and the scene of the accident.
• Ensure that RUH (Report Unwanted Incident) and “Report of Occupational Injury” are created.
• Process RUH.
• Assess the need for internal investigation in cooperation with the Chief of Security Konsern.
• Follow up the incident per the process “Follow-up serious incidents”.
• Supply information to the management team/board/AMU.
• Disseminate the relevant information outwards within the organization to educate.

HR MANAGER

• Assist managers in reporting an occupational injury to NAV.
• Report an occupational injury to the insurance company if necessary.
• Assess the need for assistance from the occupational health service.
• Assist and guide managers with following up any sick leave.